Privacy Policy

Last updated: August 6, 2026

This Privacy Policy describes the information practices of crockpot for our website, checkout, customer support, and related services. It applies when you browse, purchase, submit a request, or communicate with us.

Information We Collect

Depending on how you use the store, we may collect the following categories of information:

  • Identifiers and contact details, such as your name, billing and shipping addresses, email address, telephone number, account details, and online identifiers.
  • Commercial and transaction information, including products viewed, cart activity, purchases, returns, exchanges, discounts, order history, and customer-service records.
  • Payment-related information needed to complete a transaction. Full card details are handled by Shopify and authorized payment processors; we generally receive transaction status, limited card details, and fraud-screening results rather than the complete card number.
  • Internet, device, and usage data, such as IP address, browser type, device identifiers, operating system, referring pages, pages viewed, clicks, approximate location derived from IP, and timestamps.
  • Communications and content you provide when you email, call, submit a form, review a product, or request support.
  • Preferences and inferences, such as likely interests derived from browsing or purchase activity, where permitted by law.

How Information Is Collected

We collect information directly from you, automatically through cookies and similar technologies, and from service providers that support our storefront, payments, fraud prevention, analytics, advertising, fulfillment, and customer communications.

How We Use Information

  • Process and fulfill orders, accept payment, send confirmations, provide tracking, and administer returns, exchanges, cancellations, and refunds.
  • Operate, maintain, personalize, and improve the store and its product experience.
  • Respond to questions, provide customer support, and keep business records.
  • Detect, investigate, and prevent fraud, security incidents, misuse, and other harmful activity.
  • Measure website performance, understand marketing effectiveness, and present advertising, subject to your choices.
  • Comply with applicable law, enforce our terms, establish or defend legal claims, and protect customers, the business, and others.

Cookie Technologies and Ad Measurement

We and our service providers use cookies, pixels, tags, local storage, and similar technologies to keep the site functioning, remember preferences, understand site use, prevent fraud, and support advertising. Some cookies are necessary for checkout and account functions; analytics and advertising cookies may be optional where required by law.

We may use Google Ads services, including remarketing and conversion tracking. Google and other advertising partners may use cookies or similar identifiers to measure whether an ad led to a visit or purchase and to show ads based on prior interactions with our store. You can manage cookies through your browser, use available store privacy controls, or visit Google’s advertising settings. Blocking necessary cookies may affect site features.

When We Share Information

We may disclose personal information to Shopify; payment and fraud-prevention providers; hosting, analytics, advertising, communications, customer-service, shipping, and fulfillment providers; professional advisers; and government or law-enforcement authorities when legally required. We may also transfer information in connection with a merger, financing, acquisition, reorganization, or sale of business assets, subject to appropriate protections.

Advertising-related disclosure of cookie, device, and browsing information may be considered a ‘sale’ or ‘sharing’ under the California Consumer Privacy Act even when no money is exchanged. We do not make absolute promises that information is never disclosed; we limit disclosures to the purposes described in this notice and applicable law.

Your Rights Under California Law

Subject to legal exceptions and verification, California residents may request to know the categories and specific pieces of personal information collected, obtain information about sources, purposes, and recipients, request deletion, request correction, receive a portable copy, and opt out of the sale or sharing of personal information for cross-context behavioral advertising. If the right to limit use and disclosure of sensitive personal information applies, you may also submit that request. We will not discriminate against you for exercising applicable CCPA rights.

Do Not Sell or Share My Personal Information

To opt out of sale or sharing as those terms are defined by California law, visit Your Privacy Choices or email Support@crockkin.shop with the subject “Do Not Sell or Share Request.” Where required, we also process recognized opt-out preference signals, such as Global Privacy Control, for the browser or device sending the signal.

An authorized agent may submit a request for you. We may ask for information reasonably necessary to verify your identity, residency, authority, and the request. Some data must be retained or used where a legal exception applies, including completing transactions, detecting security incidents, or meeting recordkeeping duties.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described above, including completing orders, supporting customers, preventing fraud, maintaining tax and accounting records, resolving disputes, and meeting legal obligations. Retention periods vary by data type and context. When information is no longer needed, we take reasonable steps to delete, de-identify, or securely dispose of it.

Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. No website, transmission method, or storage system can be guaranteed completely secure, so we cannot promise absolute security.

Children’s Privacy

Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and, where appropriate, delete it.

Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The revised version will be posted on this page with an updated date.

Contact Us

For privacy questions or to exercise an applicable right, contact us using the information below: